Does the version of Outlook affect whether Cronofy can connect to a calendar?

Cronofy connects to the server that hosts the user’s mailbox, not to the Outlook app on their computer. The version of Outlook makes no difference, whether that’s Office LTSC 2024, Office 2021, Microsoft 365 Apps, Outlook on the web or the new Outlook.

How Cronofy connects depends on where the mailbox is hosted:

• Microsoft 365 (Exchange Online): connect with the Office 365 option, either through Individual Connect or Enterprise Connect.
• On-premise Exchange server (Exchange 2007 SP1 or later, including Subscription Edition): connect with the Exchange option, either through Individual Connect or Enterprise Connect.
• Outlook.com (personal Microsoft accounts such as @outlook.com, @hotmail.com or @live.com): connect with the Outlook.com option through Individual Connect.

Once connected, calendar sync, availability and event creation work the same regardless of the Outlook version.