Application Management

What rate limits are there?

Cronofy sets rate limits on a per application basis. This is part of a broader service delivery strategy which means we can provide a 99.99% uptime service commitment as part of the Cronofy API Service Level Agreement.

By default these limits are 50 requests per second, and 500 requests per minute.

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How do I verify my application for production?

There is no separate process required with Google or Microsoft to approve your application for production. As Cronofy manages all calendar and conferencing connections as part of our infrastructure we can approve with a simple verification step.

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What should I do if I need to revoke all authorizations for my application?

It is not possible to revoke authorizations in bulk. This is a deliberate decision to avoid the possibility of revoking multiple authorizations by mistake, so the only way to revoke multiple authorizations is to use our Revoke Authorization API for every user account that needs to be revoked.

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What if my authorization URL is dynamic?

Any dynamic values you need for your authorization process, can be passed through the process using the state parameter.

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How can I hide or show developer tools?

Depending on the account type, developer tools may be shown or hidden automatically; however, you can also manually adjust the visibility of the Developer section in your account.

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How can I review the authorized connections to my application and generate reports?

If your account has the necessary role (Owner or Admin) within the Organizational Unit related to your application, you should be able to view the number of Synced Accounts, Synced Resources and Enterprise Connects as well as generate reports regarding the authorized users and the accounts connected via Enterprise Connect.

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Do Applications Calendars count towards synced users?

Application Calendars are billed separately to synced users/accounts. Each plan comes with an included allowance of Application Calendars and an overage rate that applies if you use more than that.

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What counts as a synced user towards the pricing plan user cap?

End Users are billed per OAuth client per month. Each plan comes with an included allowance of synced users and an overage rate that applies if you use more than that.

We will count the total synced users from all applications in production under the same billing Organisational Unit (OU).

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