Why is organizer@invite.cronofy.com the organizer of my event?

You’ll see organizer@invite.cronofy.com, or an address like it, as the organizer of an event when an application built on Cronofy sent you the invite as a Smart Invite. It isn’t a person’s mailbox. When you accept or decline, your reply goes to this address, and Cronofy passes it on to the application that invited you, so it knows whether you’re coming.

Organizer addresses by data center #

Each Cronofy data center has its own organizer address, used unless the application sets its own:

Using your own organizer email #

If you’re building an application, your Smart Invites can show your own organizer email instead, such as invites@example.com. Some calendar services refuse invites where the sender doesn’t match the organizer, and your own address also makes the invites look like they come from you.

1. Forward email sent to your organizer address to the organizer address for your data center above, so replies still reach Cronofy. Without forwarding, acceptances and declines aren’t processed. See Configuring a custom organizer email for Google Workplace for an example.
2. Pass the address as organizer.email when creating the Smart Invite.

Use an address just for invites rather than a general “no reply” address. See Custom organizer email for more on how forwarding works.