Meeting Agents ALPHA
With Cronofy’s Meeting Agents, you can support the full meeting lifecycle through a single integration — no extra services, no extra complexity.
Cronofy’s Meeting Agents provide the plumbing to access that data with as little integration work as possible. In turn, that maximises the amount of resources that integrators can dedicate to extracting the signals from that data, which is where they can differentiate themselves in the market.
Google Meet, Microsoft Teams, and Zoom are all supported out-of-the-box.
Once the meeting has ended, the Meeting Agent will deliver audio and video recordings, alongside a summary and transcript of the meeting.
All data capture and processing to make this happen takes place within the same Cronofy data center where the user’s schedule is managed.
Data Processing and Retention
Meeting Agent data processing # - +
To solve the problem of extracting the data from the meeting, we are engaging two specialist partners:
- Meeting BaaS for getting access to the audio, video, and other metadata of meetings
- Deepgram for speech-to-text transcription
Importantly, Cronofy have the license to run each partners’ software within Cronofy’s data centers.
Following the principle of least privilege they will not be granted access to any of the data being processed by default, and as such will not need to be listed as subprocessors.
If the need to share any data with them arises as part of handling a support case, we will obtain explicit consent for sharing a limited set of data for purpose of resolving such cases.
Meeting Agent data retention # - +
By default, meeting data will be held for 7 days. This aims to be as short as possible whilst allowing us to investigate live issues.
If longer retention is required, integrators must take a copy of the data at the point of receiving the corresponding webhook so that they can retain it according to their data retention needs.
FAQs
Which conferencing providers are supported? # - +
Meeting Agents support Google Meet, Microsoft Teams, and Zoom.
What languages are supported? # - +
We are using Deepgram for speech-to-text transcription, including their language detection.
We therefore support:
- Bulgarian -
bg - Catalan -
ca - Czech -
cs - Danish -
da - German -
de - German (Switzerland) -
de-CH - Greek -
el - English -
en - Spanish -
es - Estonian -
et - Finnish -
fi - French -
fr - Hindi -
hi - Hungarian -
hu - Indonesian -
id - Italian -
it - Japanese -
ja - Korean -
ko - Lithuanian -
lt - Latvian -
lv - Malay -
ms - Dutch -
nl - Flemish -
nl-BE - Norwegian -
no - Polish -
pl - Portuguese -
pt - Romanian -
ro - Russian -
ru - Slovak -
sk - Swedish -
sv - Thai -
th - Turkish -
tr - Ukrainian -
uk - Vietnamese -
vi - Chinese -
zh
We use Anthropic’s Claude 3 Haiku model for summary generation due to its multilingual capabilities and its local availability across all Cronofy data centers.
Do users need to install anything? # - +
No, they do not.
We have a “Cronofy Meeting Agents” application listed on the Zoom App Marketplace. However, there is no need to install this app for Zoom meeting recording to work.
Developers
How can I get started? # - +
You can get a Meeting Agent to join a meeting through our user interface to experiment before integrating them into your application.
After logging in to our application, go to the Developer section and choose your application. From there, select Meeting Agents from the sub-menu on the left.
Once there you can provide the URL of the meeting you want the Meeting Agent to join and submit the form.
Periodically refreshing the resulting page will show updates from the Meeting Agent.
See our API reference for getting started on your integration.