# Meeting Agents

> **BETA**

With Cronofy's Meeting Agents, you can support the full meeting lifecycle
through a single integration — no extra services, no extra complexity.

Cronofy's Meeting Agents provide the plumbing to access that data with as little
integration work as possible. In turn, that maximises the amount of resources
that integrators can dedicate to extracting the signals from that data, which is
where they can differentiate themselves in the market.

Google Meet, Microsoft Teams, and Zoom are all supported out-of-the-box.

Once the meeting has ended, the Meeting Agent will deliver audio and video
recordings, alongside a summary and transcript of the meeting.

All data capture and processing to make this happen takes place within the same
Cronofy data center where the user's schedule is managed.

## How can I get started?
[Watch on YouTube](https://www.youtube.com/watch?v=7rOxjWJpqOo)
You can get a Meeting Agent to join a meeting through our user interface to
experiment before integrating them into your application.

After logging in to our application, go to the Developer section and choose your
application. From there, either select Meeting Agents from the sub-menu on the left or on your applications home page click **Get started with Meeting Agents**.

Once there you can provide the URL of the meeting you want the Meeting Agent to
join and submit the form.

Periodically refreshing the resulting page will show updates from the Meeting
Agent.

See our [API reference](/developers/api/meeting-agents/index.md) for
getting started on your integration.

## Data Processing and Retention
### Meeting Agent data processing
To solve the problem of extracting the data from the meeting, we are engaging
two specialist partners:

- [Meeting BaaS](https://www.meetingbaas.com/) for getting access to the audio,
video, and other metadata of meetings

- [Deepgram](https://deepgram.com/) for speech-to-text transcription

Importantly, Cronofy have the license to run each partners' software within
Cronofy's data centers.

Following the principle of least privilege they will not be granted access to
any of the data being processed by default, and as such will not need to be
listed as subprocessors.

If the need to share any data with them arises as part of handling a support
case, we will obtain explicit consent for sharing a limited set of data for
purpose of resolving such cases.

### Meeting Agent data retention
By default, meeting data will be held for 7 days. This aims to be as short as
possible whilst allowing us to investigate live issues.

If longer retention is required, integrators must take a copy of the data at the
point of receiving the corresponding webhook so that they can retain it
according to their data retention needs.

## FAQs
### Which conferencing providers are supported?
Meeting Agents support Google Meet, Microsoft Teams, and Zoom.

### What languages are supported?
We are using [Deepgram](https://deepgram.com/) for speech-to-text transcription,
including their [language detection](https://developers.deepgram.com/docs/language-detection).

We therefore support:

- Bulgarian - `bg`

- Catalan - `ca`

- Czech - `cs`

- Danish - `da`

- German - `de`

- German (Switzerland) - `de-CH`

- Greek - `el`

- English - `en`

- Spanish - `es`

- Estonian - `et`

- Finnish - `fi`

- French - `fr`

- Hindi - `hi`

- Hungarian - `hu`

- Indonesian - `id`

- Italian - `it`

- Japanese - `ja`

- Korean - `ko`

- Lithuanian - `lt`

- Latvian - `lv`

- Malay - `ms`

- Dutch - `nl`

- Flemish - `nl-BE`

- Norwegian - `no`

- Polish - `pl`

- Portuguese - `pt`

- Romanian - `ro`

- Russian - `ru`

- Slovak - `sk`

- Swedish - `sv`

- Thai - `th`

- Turkish - `tr`

- Ukrainian - `uk`

- Vietnamese - `vi`

- Chinese - `zh`

We use Anthropic's Claude 3 Haiku model for summary generation due to its
multilingual capabilities and its local availability across all Cronofy data
centers.

### Do users need to install anything?
Users do not need to install any software.

For Microsoft Teams and Google Meet, there is zero setup required on the part of
the end users.

For Zoom, where we have not created the conference as part of a calendar event,
there is a one-time authorization flow which is required to grant us permission
to accompany a given meeting participant into their calls.

### Do meeting attendees get a copy of the transcript?
Cronofy does not send any recordings or transcripts to attendees. We only make these
available to your application via our API, for you to decide how to further process or
distribute as makes sense for your application's workflow.

### Will my data be used to train any models?
Cronofy will not utilize any data processed using Meeting Agents to train AI models.


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[Read in HTML](/developers/meeting-agents/)

## In this section

- [Zoom authorization flow](/developers/meeting-agents/zoom-authorization/index.md) — How Cronofy Meeting Agents gain access to Zoom meetings