# Microsoft Teams

> **BETA**

Most Microsoft Teams meetings require zero setup for a Cronofy Meeting Agent to
join. However, certain meeting configurations chosen by the meeting owner can
prevent the Meeting Agent from joining. This page describes the scenarios we see
most often, so that you can recognise them when a Meeting Agent fails to join.

## Locked meeting
A meeting owner can lock a meeting from within Teams. Once a meeting is locked,
no further participants — including a Meeting Agent — are able to join.

If the meeting is locked before the Meeting Agent joins, the Meeting Agent will
be unable to enter and the join attempt will fail.

![](/developers/meeting-agents/microsoft-teams/teams-lock-meeting.294f790ceb0e4a718b663dd7e036dae00d2d1460216ef1025ca152ddde1c147c.png)
To avoid this, the meeting owner should ensure the meeting is not locked until
after all expected participants, including the Meeting Agent, have joined.

## Anonymous verification required
A meeting can be configured with the option **Require unverified participants to
verify their info before joining**. When this is enabled, anyone joining without
a verified identity is prompted to verify their information before they are
admitted.

A Cronofy Meeting Agent joins as an unverified participant and cannot complete
this verification step, so the join attempt will fail.

![](/developers/meeting-agents/microsoft-teams/teams-unverified-participants.1d9d7541f47fdd7bba42ba5c3030a07cde56abbb406cc330ebd666974d6a734c.png)
To avoid this, the meeting owner should disable the requirement for unverified
participants to verify their info before joining.



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