Authorizing ZendeskRequired plan: Scheduler Enterprise
Automations with Zendesk require Cronofy to be authorized to access your Zendesk account. This document walks you through that process.
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- The Zendesk integration option has been enabled by Cronofy
- The User is a ‘owner’ of the Organizational Unit on Cronofy
- The User is an Admin for the company’s Zendesk account.
Setup and Authorization #
Navigate to Integrations > Setup New Integration and choose Zendesk
You’ll see a screen that looks like this.
Enter your Zendesk subdomain and click Save.
Click on Authorize Zendesk.
You’ll be taken to a screen that looks similar to this.
You can now set up your Automations with Triggers.