# Authorizing Zendesk

Automations with Zendesk require Cronofy to be authorized to access your Zendesk account. This document walks you through that process.

If you need any help at all, our support team are ready to assist. Just email them at [support@cronofy.com](mailto:support@cronofy.com?subject=Zendesk%20Integration%20Setup) or click the support widget on this page.

### Pre-requisities
- The Zendesk integration option has been enabled by Cronofy

- The User is a 'owner' of the Organizational Unit on Cronofy

- The User is an Admin for the company's Zendesk account.

### Setup and Authorization
Navigate to *Organizational Unit Settings > Admin > Integration* and choose **Zendesk**

You'll see a screen that looks like this.

![](/integrations/zendesk/authorizing-zendesk/authorize-zendesk-subdomain.c6f317ea0b42bce258e3a1afd96ceebc6a0ab63f41a00c355c7e4bcff6610cd7.png)
Enter your Zendesk subdomain and click **Save**.

Click on **Authorize Zendesk**.

![](/integrations/zendesk/authorizing-zendesk/authorize-zendesk.2f802de6d58c0d8caa6889ec703d4c6f23b903ef6c05fc73a33d59d0b6131cc5.png)
You'll be taken to a screen that looks similar to this.

![](/integrations/zendesk/authorizing-zendesk/authorize-zendesk-confirm.8c00e4b40fe9737a23af9bb961d0c3dc10f375346ec82a0527ff2585b519492c.png)
Click **Allow**.

That's it!

You can now set up your [Automations with Triggers](/integrations/zendesk/automation-with-triggers/index.md).


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