# Sales & business development ## FAQs ### How do I stop the email back-and-forth with prospects? Send a personalized [scheduling request](https://docs.cronofy.com/schedule/scheduling-and-booking/scheduling-requests/index.md) or your [public link](https://docs.cronofy.com/schedule/scheduling-and-booking/public-links/index.md) instead of proposing times. The [browser extension](https://docs.cronofy.com/schedule/get-started/browser-extension/index.md) creates requests from Gmail, [HubSpot](https://docs.cronofy.com/connect/integrations/hubspot/index.md) or Zendesk, and fills in your prospect's details for you. The [Outlook add-in](https://docs.cronofy.com/connect/integrations/cronofy-for-office/index.md) does the same from Outlook. Share the link by email, on LinkedIn, or while you're on a cold call. Your prospect only has to pick a time. ### How do I book a demo for my account executive? Invite your account executive to your [Organizational Unit](https://docs.cronofy.com/schedule/account-team-setup/members/index.md), then create the request [on their behalf](https://docs.cronofy.com/schedule/scheduling-and-booking/schedule-for-others/index.md). Their availability is offered, and you're emailed when the demo is booked, moved or canceled. ### How do I book a meeting with whichever account executive is free? Create a [selection rule](https://docs.cronofy.com/schedule/scheduling-and-booking/selection-rules/index.md) of your account executives that requires one of them, and a [template](https://docs.cronofy.com/schedule/scheduling-and-booking/templates/index.md) for the meeting, such as a 30-minute demo over Zoom. Cronofy offers times when any of them is free, and shares meetings out round robin. ### More than one person needs to be on the sales call. How do I find a time that works for everyone? Add everyone as [attendees](https://docs.cronofy.com/schedule/scheduling-and-booking/schedule-for-others/index.md). For people in your Organizational Unit, Cronofy checks their availability too, and only offers times that work for everyone. ### Can I book the next meeting while I’m on a call? Yes. Create a request and use the link yourself, while you're on the phone or at the end of a demo, to see the free times and book one straight away. You keep the momentum, your preferences for conferencing and event details are still used, and the invitation includes a link in case the meeting needs to be rescheduled. ### How do I fit an important call into a busy calendar? Offer [custom hours or specific slots](https://docs.cronofy.com/schedule/scheduling-and-booking/available-times/index.md) with **Whether I'm busy or not**, so times are offered even when the calendar looks busy. It works whether you're scheduling for yourself or for an account executive. ### How can leads book with us without asking? Share a [public link](https://docs.cronofy.com/schedule/scheduling-and-booking/public-links/index.md). Put yours in your email signature or templates, or put a public link template for your team on your website, in a chatbot, or in the emails you send qualified leads. ### Can I personalize booking links in a mail merge? Yes, with the [HubSpot integration](https://docs.cronofy.com/connect/integrations/hubspot/personalized-scheduling/index.md). Add a booking link to your mail merge template, and each link is personalized to both the recipient and their contact owner, so it doesn't read as generic. --- [Read in HTML](https://docs.cronofy.com/schedule/use-cases/sales/)