Support

The Cronofy support team are available to answer your questions from 08:30 until 17:30 (UK hours) Monday to Friday (excluding UK Public Holidays). We will respond to your queries within one UK business day.

You can always check the health of our services at status.cronofy.com.

Help connecting your calendar or conferencing service #

Please review our dedicated section for users for tips and advice for connecting to Cronofy.

If you still need help from our support team then you can raise a ticket by emailing support@cronofy.com or by clicking on the “Support” widget in the bottom left of this page.

Support is provided in English, but the Cronofy support team will do their best to support other languages if required.

Help for developers working with the Cronofy API and Elements #

The Developers section of our site contains all of our documentation and includes a full API reference.

We’d recommend following our Getting Started guide, which will take you through getting set up and creating your first event in your calendar. Our

If you still need help from our support team then you can raise a ticket by emailing support@cronofy.com or by clicking on the “Support” widget in the bottom left of this page.

To help us assist as quickly as possible, please include any of the relevant following details in your request:

  • client_id
  • account_id
  • calendar_id
  • event_id
  • Plus screenshots and, preferably, links to log entries from your Developer Dashboard.
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